diff --git a/src/site/xdoc/faq.xml b/src/site/xdoc/faq.xml index a9502ac6..2f0563ff 100644 --- a/src/site/xdoc/faq.xml +++ b/src/site/xdoc/faq.xml @@ -37,7 +37,7 @@

EWS endpoint not available

-

Unfortunately, this probably means your Exchange administrators blocked EWS access.

+

Unfortunately, this may mean your Exchange administrators blocked EWS access.

To check this, try to connect to https://mail.company.com/ews/exchange.asmx @@ -45,6 +45,11 @@ you should get the EWS wsdl definition. If you don't, please contact the Exchange administrators to let them fix the broken Exchange server setup.

+

Another way to get EWS endpoint is to use Microsoft provided test page at:

+ https://testconnectivity.microsoft.com +

Choose Outlook discover section, on test success expand details until you find + POST response with EwsUrl value (internal and external).

+

Once you have this url, set it as OWA address in DavMail and force EWS mode

Note: Microsoft Outlook 2011 on OSX and native OSX applications also rely on EWS to connect to Exchange. Mobile devices (Android phones, iPhones, Windows mobile) use ActiveSync on a different endpoint.