diff --git a/src/site/xdoc/faq.xml b/src/site/xdoc/faq.xml index 19e30607..da3b5494 100644 --- a/src/site/xdoc/faq.xml +++ b/src/site/xdoc/faq.xml @@ -36,14 +36,17 @@ EWS endpoint not available

Unfortunately, this probably means your Exchange administrators blocked EWS access.

-

To check this, try to connect to https://mail.company.com/ews/exchange.asmx +

To check this, try to connect to + https://mail.company.com/ews/exchange.asmx + in your favorite web browser: you should get an authentication popup. On authentication success, you should get the EWS wsdl definition. If you don't, please contact the Exchange administrators to let them fix the broken Exchange server setup.

Note: Microsoft Outlook 2011 on OSX and native OSX applications also rely on EWS to connect to Exchange. Mobile devices (Android phones, iPhones, Windows mobile) use ActiveSync on a different - endpoint.

+ endpoint. +

Authentication fails with invalid user or password message

@@ -132,6 +135,14 @@ davmail server2.properties davmail.enableEws=true

+

+ Is DavMail based on Outlook protocol ? +

+

Outlook anywhere uses MAPI RPC over HTTPS to access company LAN through the firewall. + DavMail does not use MAPI at all but relies on WebDav (Exchange 2003/2007) or EWS (Exchange + 2007/2010) to access Exchange. This means you need direct access over HTTPS to either the OWA WebDav + url (/exchange/mail@company.com) or EWS (/ews/exchange.asmx) to access Exchange with DavMail. +

@@ -153,6 +164,7 @@ davmail server2.properties On Ubuntu, notify text conflicts with default theme. + http://users.ox.ac.uk/~richardc/guides/LinuxNexus.html

@@ -207,10 +219,14 @@ calendar.debug.log.verbose=true]]>

To access public folders in Lightning, the URL scheme is:

- http://localhost:1080/public/path/to/calendar + http://localhost:1080/public/ + path/to/calendar +

To access public folders in iCal, the URL scheme is:

- http://localhost:1080/principals/public/path/to/calendar + http://localhost:1080/principals/public/ + path/to/calendar +

Note: iCal does not support folder names with spaces or special characters

@@ -218,11 +234,13 @@ calendar.debug.log.verbose=true]]>

To access a shared calendar in Lightning, the URL scheme is:

- http://localhost:1080/users/user@company.com + http://localhost:1080/users/ + user@company.com

To access a shared calendar in iCal, the URL scheme is:

- http://localhost:1080/principals/users/user@company.com + http://localhost:1080/principals/users/ + user@company.com @@ -289,9 +307,5 @@ calendar.debug.log.verbose=true]]>

- Outlook anywhere uses MAPI RPC over HTTPS to access company LAN through the firewall. - - DavMail does not use MAPI at all but relies on WebDav (Exchange 2003/2007) or EWS (Exchange 2007/2010) to access Exchange. This means you need direct access over HTTPS to either the OWA WebDav url (/exchange/mail@company.com) or EWS (/ews/exchange.asmx) to access Exchange with DavMail. - \ No newline at end of file