2009-01-17 10:02:42 -05:00
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<?xml version="1.0"?>
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2009-08-07 06:26:29 -04:00
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<document xmlns="http://maven.apache.org/XDOC/2.0"
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xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
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xsi:schemaLocation="http://maven.apache.org/XDOC/2.0 http://maven.apache.org/xsd/xdoc-2.0.xsd">
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2009-01-17 10:02:42 -05:00
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<properties>
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2009-07-21 04:49:38 -04:00
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<title>DavMail POP/IMAP/SMTP/CalDav/LDAP Exchange Gateway - Frequently asked questions</title>
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2009-01-17 10:02:42 -05:00
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<author email="mguessan@free.fr">Mickael Guessant</author>
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</properties>
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<body>
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<section name="Frequently asked questions">
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<p>Frequently asked questions on DavMail forums, mailing list or direct email.
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</p>
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2009-08-18 06:14:27 -04:00
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<subsection name="Feedback">
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<p>
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<strong>How do I create a WIRE debug log ?</strong>
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</p>
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<p>In DavMail trackers and forums, I often ask for a WIRE debug log. To create this
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log file, you will need to change DavMail settings under the advanced tab.
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Set the WIRE logging category to DEBUG level.
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</p>
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<p>You can then reproduce you issue and send the log file to
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<a href="mailto:mguessan@free.fr">mguessan@free.fr</a>
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</p>
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<p>The davmail.log file is available in DavMail working directory on Unix and Windows,
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~/Library/Logs/DavMail/davmail.log on OSX. This default path can be customized with
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the
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<code>Log File Path</code>
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setting.
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</p>
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</subsection>
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<subsection name="General">
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<p>
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<strong>Authentication fails with invalid user or password message</strong>
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</p>
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<p>Authentication fails with the following message:
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<code>Authentication failed: invalid user or password, retry with domain\user</code>
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</p>
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<p>Exchange before 2007 expects domain qualified user name, you may not have
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to provide the domain name on the logon form if javascript is used to add it,
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but DavMail can not execute javascript. Thus you need to prefix your user name
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with the Active Directory domain followed by \
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</p>
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2009-01-17 11:15:46 -05:00
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<p>
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<strong>Authentication fails with error in parsing the status line</strong>
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</p>
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<p>Authentication fails with the following message:
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<code>error in parsing the status line from the response: unable to find line starting with "HTTP"
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</code>
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</p>
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<p>Your Exchange server expects HTTPS (secured) connections, use https instead of http in
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OWA url.
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2009-01-17 10:02:42 -05:00
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</p>
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2009-08-07 06:26:29 -04:00
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</subsection>
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2009-01-17 11:15:46 -05:00
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2010-01-20 17:01:36 -05:00
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<subsection name="Exchange setup">
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<p>
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<strong>What are the prerequisites on Exchange server side ?</strong>
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</p>
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<p>With Exchange 2003, you only need to have access to OWA (Outlook Web Access), Webdav, Address Book
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and public folders are always available. Unfortunately, this is not the case with Exchange 2007.
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You must make sure Webdav support is enabled on your server. You can test this by accessing
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https://mail.company.com/exchange, which should redirect to /owa. Another important service is the
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galfind (address book) access at /public/?Cmd=galfind
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</p>
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<p>
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<strong>Is Exchange 2010 supported ?</strong>
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</p>
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2010-01-20 17:24:45 -05:00
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<p>Currently, the answer is no. As Microsoft decided to drop WebDav support in Exchange 2010, DavMail
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will
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not work with this new version. New Exchange Web Service support compatible with Exchange 2010 is in
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the
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roadmap, but not yet available.
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</p>
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</subsection>
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<subsection name="Security">
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<p>
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<strong>How do I secure DavMail connections ?</strong>
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</p>
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<p>Communication between DavMail and you Exchange server is secured by default as long as you access
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OWA over HTTPS. Communication between the messaging client and DavMail is <em>not</em> secured by
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default. This is not an issue in standalone mode as all communication is local, but you may want
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to improve this in server (shared) mode. This is quite simple: you just need to get a server
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certificate in PKCS12 or JKS format and add it in the key store section in DavMail settings,
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see <a href="gettingstarted.html">Getting started</a>. You need to choose the key store type in
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davmail.ssl.keystoreType: PKCS12 for .p12 file and JKS for java generated key stores. Then set the full
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path to your certificate file in davmail.ssl.keystoreFile and the certificate file password in
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davmail.ssl.keystorePass. You may also have a key password in addition to the file password, specify it
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in davmail.ssl.keyPass.
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This will switch all DavMail services to SSL mode: POP3S/IMAPS/SMTPS/HTTPS/LDAPS.
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</p>
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<p>
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<strong>Are my credentials safe ?</strong>
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</p>
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<p>DavMail does not store Exchange username and password, they are provided by the messaging client over
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IMAP, HTTP, POP, SMTP or LDAP
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</p>
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2010-01-20 17:01:36 -05:00
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</subsection>
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2009-08-07 06:26:29 -04:00
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<subsection name="Caldav (calendar)">
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<p>
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<strong>How do I detect errors in Thunderbird/Lightning calendar ?</strong>
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</p>
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<p>Unfortunately, Lightning does not provide much feedback of what is going
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on. To detect errors at this level, you may activate calendar log settings
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under Tools/Options/Advanced:
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</p>
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<source>
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calendar.debug.log=true
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calendar.debug.log.verbose=true
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</source>
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2009-01-18 17:54:05 -05:00
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<p>
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2009-03-13 11:28:12 -04:00
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<strong>Invalid notifications</strong>
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</p>
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2009-03-13 11:28:12 -04:00
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<p>Lightning 0.9 mail notifications are broken, activate
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Caldav notifications to outbox instead:
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2009-01-18 17:54:05 -05:00
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</p>
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<p>Check the following parameter in Thunderbird, it should be set
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to true
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</p>
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2009-03-13 11:28:12 -04:00
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<source>calendar.caldav.sched.enabled=true</source>
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2009-08-07 06:26:29 -04:00
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</subsection>
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2009-06-17 18:47:23 -04:00
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2009-08-07 06:26:29 -04:00
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<subsection name="Build">
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2009-06-17 18:47:23 -04:00
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<p>
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<strong>How to build DavMail ?</strong>
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</p>
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2009-12-25 12:51:51 -05:00
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<p>See
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<a href="build.html">Building DavMail from source</a>
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2009-06-17 18:47:23 -04:00
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</p>
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2009-08-07 06:26:29 -04:00
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</subsection>
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2009-01-17 10:02:42 -05:00
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</section>
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2009-01-18 17:54:05 -05:00
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</body>
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</document>
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