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    <properties>
        <title>DavMail POP/IMAP/SMTP/Caldav Exchange Gateway - Frequently asked questions</title>
        <author email="mguessan@free.fr">Mickael Guessant</author>
    </properties>

    <body>

        <section name="Frequently asked questions">
            <p>Frequently asked questions on DavMail forums, mailing list or direct email.
            </p>
            <section name="General">
                <p>
                    <strong>Authentication fails with invalid user or password message</strong>
                </p>
                <p>Authentication fails with the following message:
                    <code>Authentication failed: invalid user or password, retry with domain\user</code>
                </p>
                <p>Exchange before 2007 expects domain qualified user name, you may not have
                    to provide the domain name on the logon form if javascript is used to add it,
                    but DavMail can not execute javascript. Thus you need to prefix your user name
                    with the Active Directory domain followed by \
                </p>

                <p>
                    <strong>Authentication fails with error in parsing the status line</strong>
                </p>
                <p>Authentication fails with the following message:
                    <code>error in parsing the status line from the response: unable to find line starting with "HTTP"
                    </code>
                </p>
                <p>Your Exchange server expects HTTPS (secured) connections, use https instead of http in
                    OWA url.
                </p>
            </section>

            <section name="Caldav (calendar)">
                <p>
                    <strong>How do I detect errors in Thunderbird/Lightning calendar ?</strong>
                </p>
                <p>Unfortunately, Lightning does not provide much feedback of what is going
                    on. To detect errors at this level, you may activate calendar log settings
                    under Tools/Options/Advanced:
                </p>
                <source>calendar.debug.log=true
calendar.debug.log.verbose=true
                </source>

                <p>
                    <strong>Invalid notifications</strong>
                </p>
                <p>Lightning 0.9 mail notifications are broken, activate
                    Caldav notifications to outbox instead:
                </p>
                <p>Check the following parameter in Thunderbird, it should be set
                    to true
                </p>
                <source>calendar.caldav.sched.enabled=true</source>

            </section>
        </section>
    </body>
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