diff --git a/docs/MAIL-ETIQUETTE b/docs/MAIL-ETIQUETTE index ea46986df..fb503126a 100644 --- a/docs/MAIL-ETIQUETTE +++ b/docs/MAIL-ETIQUETTE @@ -14,6 +14,7 @@ MAIL ETIQUETTE 1.5 Moderation of new posters 1.6 Handling trolls and spam 1.7 How to unsubscribe + 1.8 I posted, now what? 2. Sending mail 2.1 Reply or New Mail @@ -125,6 +126,42 @@ MAIL ETIQUETTE You NEVER EVER email the mailing list requesting someone else to get you off the list. + 1.8 I posted, now what? + + If you aren't subscribed with the exact same email address that you used to + send the email, your post will just be silently discarded. + + If you posted for the first time to the mailing list, you first need to wait + for an administrator to allow your email to go through. This normally + happens very quickly but in case we're asleep, you may have to wait a few + hours. + + Once your email goes through it is sent out to several hundred or even + thousand recipients. Your email may cover an area that not that many people + know about or are interested in. Or possibly the person who knows about it + is on vacation or under a very heavy work load right now. You have to wait + for a response and you must not expect to get a response at all, but + hopefully you get an answer within a couple of days. + + You do yourself and all of us a service when you include as many details as + possible already in your first email. Mention your operating system and + environment. Tell us which curl version you're using and tell us what you + did, what happened and what you expected would happen. Preferably, show us + what you did in details enough to allow others to help point out the problem + or repeat the same steps in their places. + + Failing to include details will only delay responses and make people respond + and ask for the details and you have to send a follow-up email that includes + them. + + Expect the responses to primarily help YOU debug the issue, or ask you + questions that can lead you or others towards a solution or explanation to + whatever you experience. + + If you are a repeat offender to the guidelines outlined in this document, + chances are that people will ignore you at will and your chances to get + responses will greatly diminish. + 2. Sending mail